Forgot your email or password
Check the inbox used for sign up, email verification, receipts, and support messages. If you cannot identify the email, contact support with payment details or the order ID so the account can be located safely.
How to log in
- 1Open the official Sora 2 login pageUse https://sora-2.run/login so your account, credits, billing history, and generator access stay under the correct Vidion workspace.
- 2Use the same sign-in method as registrationIf you created the account with Google, continue with Google. If you used email and password, enter the same email address used during sign up or checkout.
- 3Confirm account access after loginAfter signing in, open the generator, dashboard, pricing, or billing area to confirm that your credits and subscription are attached to the account.
- 4Return to your original workflowOnce authenticated, continue creating text-to-video, image-to-video, or prompt-based clips without starting a new account.
Sora 2 login help
Google sign-in is not working
Allow popups, disable aggressive browser extensions, and confirm you are choosing the exact Google account used when the Vidion account was created.
Logged in but cannot generate
Open your dashboard or pricing page to confirm credits, plan status, subscription access, and whether the generator page is loading under the same logged-in session.
Before you contact login support
Most Sora 2 login problems are caused by account mismatch, blocked cookies, or using a different sign-in method from the original registration. Run these checks first so support can focus on the account issue instead of basic environment problems.
- The email address matches the one used for Sora 2 sign up or checkout.
- You are not switching between a Google account and a separate password account.
- Browser cookies are enabled for sora-2.run so the login session can persist.
- The generator page is opened after authentication, not in a different private window.
- Any active subscription or credit purchase is associated with the same account email.
Common Sora 2 login issues
Login page reloads or keeps returning to sign in
This usually points to blocked cookies, a stale browser session, or a third-party extension interfering with authentication. Try a clean browser profile, enable cookies for sora-2.run, and sign in again with the same account method.
Account exists but credits or plan are missing
Most missing-credit cases come from using a different email than the one used at checkout. Check your receipt email first, then contact support with the receipt or order ID if the plan still does not appear.
Forgot which email was used
Search your inboxes for Vidion, Sora 2, receipt, subscription, or verification messages. Support can help identify the account only when you provide enough billing or verification context.
Login works but generator access fails
Open the generator from the same tab after login, confirm your plan or credits, and note the exact page, error message, and time if you need support to investigate.
Need login support?
Visit Sora 2 Support for account, billing, and generation help.
Check your plan
Review pricing, credits, subscription access, and upgrade options.
Contact support
Include your account email, order ID, and a short description of the login issue.
Sora 2 login FAQ
What is the official Sora 2 login URL?
Use https://sora-2.run/login for Vidion account access. This is the login page for returning users who want to manage credits, open the generator, review billing, or continue AI video projects.
Should I log in with Google or email?
Use the same method used when the account was created. If you signed up with Google, continue with Google. If you created a password account, use the same email and password combination.
Why do I not see my credits after logging in?
Credits and paid plans are tied to the account email used at checkout. If you accidentally logged into a second account, sign out and use the email that received the receipt.
Can I create videos immediately after login?
Yes. After login, open the generator to create text-to-video or image-to-video clips. If your account requires credits or a paid plan, review pricing before generating.
How do I get Sora 2 login support?
Email support with the account email, order ID if available, browser, affected URL, and a short description of the login issue. This helps support verify the account and reproduce the problem.